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How 88group Handles Your Personal Information

Your account data belongs to you, and we take that seriously. This page explains exactly what we collect, why we collect it, and how you can access, update or remove your information — including data tied to your DANA, OVO and GoPay wallet connections.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and deleteCookies and device dataContact us to request changes
88group How 88group Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to access, correct or remove your personal data, the quickest path is through our live chat. For more formal requests — such as a full data export or account deletion — use our dedicated privacy email channel. Our support team handles privacy queries alongside general account help, so you can ask about wallet data, session logs or cookie settings in the same conversation.

Live Chat Start a live chat session directly from your account dashboard to ask about data held on your profile, wallet connections or session history.
Privacy Email Send a formal data request — access, correction or deletion — to our privacy email. We aim to acknowledge all requests and respond within the period required by applicable law.
Account Settings Some preferences — marketing communications, cookie consent and linked wallet visibility — can be adjusted directly inside your account settings without contacting support.
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We use industry-standard SSL encryption on every page and during every transaction, whether you are depositing via OVO or checking your account balance on mobile. Data is stored on secured servers with access restricted to staff who need it to operate your account. We do not share your personal information with advertisers. Cookies on 88group track your session state and preferences — not your identity across other sites. You can manage cookie settings from your browser at any time.

SSL Encryption Every session on 88group runs under SSL. Your login, wallet link and transaction data travel encrypted — from your phone screen to our servers, every time.
Cookie Policy We use functional and analytics cookies to keep your session active and understand how the platform is used. No third-party advertising cookies are dropped without your consent.
Data Retention Account and transaction data is retained for as long as your account is active and for a period after closure as required under applicable financial regulations. You may request a summary of what we hold.
Your Right to Request Changes You have the right to request access to your data, correct inaccuracies or ask for deletion. Submit your request via live chat or our privacy email and we will confirm receipt promptly.

Common Questions About Your Privacy on 88group

These are the questions we get most often about how we handle personal data, wallet information and account records. If your question is not here, our live chat team can help directly.

We collect your name, email, mobile number and date of birth at registration. If you link DANA, OVO or GoPay, we record the wallet identifier used — nothing more.

Yes. We store only the e-wallet identifier needed to process your transactions. Full wallet credentials and PINs are never stored or visible to our staff.

Yes. Send a data access request via our privacy email or live chat. We will compile and send what we hold within the timeframe required under applicable local law.

Submit a deletion request through live chat or the privacy email channel. We will process it subject to any retention obligations under financial regulations and confirm when it is done.

We do not sell or share your personal data with advertisers. Data may be shared with payment processors like DANA, OVO or GoPay only to complete your transactions.

We use cookies to keep your session active and measure how features are used. You can adjust or block cookies through your browser settings at any time without losing your account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.