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What You Agree To When You Use 88group

These terms set out the rules that apply to your 88group account — how it works, what we expect from you, and what you can expect from us.

Applies to all account activityCovers DANA, OVO, GoPay walletsJurisdiction-dependent accessUpdated terms notified by emailContact support for any query
88group What You Agree To When You Use 88group
ACCOUNT SECURITY STANDARDS

How We Protect and Manage Your Account

Your account security matters at every step — from the moment you register to every time you request a withdrawal back to your OVO or GoPay wallet. We apply standard encryption across all account sessions and require identity verification before any withdrawal is processed. Here is how we handle the key areas that affect your account under these terms.

Identity Verification

All withdrawals are gated behind a one-time KYC check. Submit your ID through the KYC Document Guide section in your account; approval unlocks wallet payouts to DANA, OVO, or GoPay.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by applicable law. You can request a data summary by contacting support via email.

Cookie and Session Use

We use session cookies to keep you logged in across browser tabs and to remember your last-used wallet method so the deposit screen defaults to your preferred option.

Terms Change Notification

We email you before any material change to these terms takes effect. If your registered email is outdated, update it in account settings to avoid missing a notice.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you have a question about how they apply to your account, our support team is the right first stop. We handle queries about account eligibility, wallet verification, and policy changes through the channels below. Response times vary by channel, but every query is logged and followed up.

Live Chat Open the chat icon inside your account dashboard for direct help. Live chat is the quickest path for urgent terms or account-access questions.
Email Support Send your question to our support address from the email registered on your account. Include your account ID so we can locate your profile quickly.
Help Centre The Help Centre holds policy documents, wallet verification steps for DANA, OVO, and GoPay, and account management answers you can read without waiting.

Your Questions About These Terms Answered

These are the questions we receive most often about how the terms work, what your rights are, and what happens in specific account situations. If your question is not covered here, reach out via live chat or email with your account ID handy.

Yes. Every transaction on your account — deposits via DANA, OVO, or GoPay and all withdrawals — is subject to these terms. Wallet eligibility also depends on local law and your registered region.

You may close your account before the revised terms take effect. Contact support by email to initiate account closure and request a final balance withdrawal to your registered wallet.

No. Each person may hold one account only, tied to one verified identity. Duplicate accounts are a breach of these terms and may result in suspension of all related accounts.

Email our support team from your registered address and request a data summary. We will respond within the timeframe required by applicable law and confirm what data we hold on your account.

If your account is suspended for a terms breach, we will review your wallet balance as part of the process. We communicate the outcome and any available withdrawal path through your registered contact details.

The same terms apply whether you access 88group on mobile or desktop. Device type does not change your rights or obligations — the account rules are consistent across all access points.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.